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Privacy Policy

How we use your information
Accounts, cookies and email

Privacy Policy


In this policy, ‘Springboard Chester’ is used for ‘Springboard Chester Community Interest Company’.

The Springboard Chester website (this site) only stores any personal information if you use the site in the following ways (see below for a description of how the data is used):

  • Use the ‘store’ (i.e. the online shop) where you can purchase items from the site.
  • Use the ‘donation’ section, where you can donate to Springboard or one of our supported projects.
  • Fill in the form on the ‘contact us’ page. This information is emailed to us, and we do not use this information for any other purpose other than to follow up on the contact

We take a proactive approach where user privacy is concerned. This website complies with all UK national laws and requirements for user privacy. Springboard Chester operates a Data Protection Policy and is registered with the Information Commissioners Office (ICO).

We do not disclose any personal information to anyone outside of the relevant project (so, if you give a donation to a project, only that project can view the information). We will never disclose any personal information to anyone without you knowing about it, with one exception:

  • In certain circumstances, the Data Protection Act allows personal data to be disclosed to law enforcement agencies without the consent of the data subject. Under these circumstances, Springboard Chester will disclose requested data. However, the directors will ensure the request is legitimate and will seek legal advice where necessary.


Cookies are small files that are saved to the user’s computer that are used to track the user’s usage of a website. This site only uses cookies in a limited way (such as recognising when you are logged in), and information in the cookies is not stored or used beyond the lifetime of the cookie.

Users are advised that is they wish to deny the use and saving of cookies from this website, they should take the necessary steps within their web browsers security settings to block the cookies (although this may affect the website functions).

Contact and Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act. Every effort has been made to ensure a safe and secure form to email but we advise users using such a form to email that they do so at their own risk.

Note that the site uses a security certificate to encrypt the information sent. This is to try to keep the information sent as safe as possible. You should always use the site with the ‘https://’ prefix at the start.

External Links

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


Further information (all the links will open in a new window / tab):